Managed Security & Access Control Insights
Stay up to date with the latest news, trends, and best practices in managed security. From cloud-based access control to growing your RMR, My Managed Security provides practical insights and expert advice for security dealers and integrators across Canada.
Industry Trends in Managed Security
Explore the biggest shifts in the security industry. From the rapid adoption of cloud-based access control to new compliance requirements and emerging threats. Learn what’s shaping the future and how you can stay ahead.
What Customers Ask Before Moving Access Control to the Cloud and How Dealers Should Answer
When customers consider moving access control to the cloud, their questions are usually practical. They want to know if the system will keep working, who manages it, where the data is hosted, what happens if the internet goes down, and whether the move will create...
Why Access Control Modernization Is Becoming a Priority for Canadian Businesses in 2026
Canadian businesses are asking more of their access control systems than they did even a few years ago. They want easier administration, fewer local server dependencies, better visibility across multiple sites, and a clearer answer when IT or procurement teams ask how...
MMS Is Introducing a SOC 2-Certified Environment in 2026
Written by the MMS Infrastructure Team Specialists in cloud-managed Kantech hattrix deployments and dealer enablement across Canada. My Managed Security is Canada's 2025 MSP Door Champion of the Year, supporting commercial, multi-site, and enterprise access control...
Transitioning from On-Premise to Cloud-Managed Access Control
A Complete Guide for Integrators Ready to Become hattrix Managed Service Dealers Prepared by My Managed Security, supporting integrators who want to grow their cloud access control business with confidence. Introduction Cloud-managed access control has become the most...
Business Growth & Dealer Success
Practical strategies to grow your security business, boost recurring monthly revenue (RMR), and improve customer retention.
Managed Access Control Service Agreements: What Security Dealers Should Define Before Go-Live
A managed access control service agreement should clearly define what systems and sites are covered, which services are included in the monthly fee, who can request changes, support and escalation expectations, remote versus on-site work, customer and dealer...
Security Dealers Are Turning Cloud Access Control Into Predictable RMR
Recurring monthly revenue has become one of the most important business conversations for security dealers and integrators. Project work still matters, but many dealers are looking for steadier revenue, stronger customer retention, and service models that continue...
Cloud-Based Access Control in Ontario: SecurU’s Partnership with My Managed Security
For over 30 years, SecurU has been a trusted dealer of Kantech access control solutions in Ontario. Fourteen years ago, this established security integrator embarked on a transformative journey by partnering with My Managed Security to adopt Kantech hattrix, a...
Guides & Best Practices
Step-by-step resources to help you deploy, manage, and troubleshoot cloud-based access control solutions.
Taking Over an Existing Kantech EntraPass System: A Security Integrator’s Audit Checklist
Taking over an existing Kantech access control system requires more than getting administrator access and confirming that the doors unlock. Before accepting ongoing responsibility, security integrators should document the current hardware, EntraPass environment,...
How to Onboard a Managed Access Control Customer: A 30-60-90 Day Guide for Security Integrators
A strong managed access control onboarding process starts before the customer goes live. Confirm the service scope, identify authorized contacts, define customer and dealer responsibilities, train users according to their roles, establish the support process and use...
Who Secures What in Cloud Access Control? A Security Dealer’s Shared Responsibility Guide
Cloud access control does not eliminate security responsibility. It redistributes it. The customer remains responsible for decisions such as who should have access and its own internal policies. The security integrator is responsible for secure deployment and...
What Customers Ask Before Moving Access Control to the Cloud and How Dealers Should Answer
When customers consider moving access control to the cloud, their questions are usually practical. They want to know if the system will keep working, who manages it, where the data is hosted, what happens if the internet goes down, and whether the move will create...
2026 Guide to Selling Cloud-Managed Access Control Without ‘Rip-and-Replace’ Solutions
One of the most common objections dealers hear when discussing cloud-managed access control is simple: “We already have a system.” That response does not always mean the customer is against modernization. Often, it means they are worried about cost, disruption,...
From Integrator to Managed Security Dealer (MSD)
Cloud Transformation Is Redefining the Security Industry The security industry is entering a period of rapid change driven by the rise of cloud infrastructure, new service expectations, and a growing preference for subscription-based models. For decades, traditional...